What our customers say
Homeowners across Columbus and Central Ohio, in their own words.
These are the things people tell us after the equipment has been in for a while. The pattern is fairly consistent: the difference shows up in more rooms than anybody expected, and the part people remember about the visit is that nobody pushed them. We would rather let that speak for itself than describe ourselves.
“They tested our water at the kitchen table, explained everything in plain English, and the new softener has been flawless. Our glasses finally come out of the dishwasher spotless.”
Sarah T.Dublin, Ohio
“We had orange staining in both bathrooms for years and had given up on it. They tested the well, told us exactly what was causing it, and put in the right equipment. The stains have not come back.”
Doug and Marlene R.Plain City, Ohio
“What sold me was that nobody tried to sell me anything. He tested the water, showed me the numbers, and said a drinking water system would do more for us than a softener would. He was right.”
Kevin B.Westerville, Ohio
“The power went out for two days in the ice storm and the softener never missed a beat. I did not understand what non-electric meant until that week.”
Angela M.Hilliard, Ohio
“Our old softener was on a timer and always seemed to be regenerating when somebody wanted a shower. The twin-tank has never once run out on us, even with four kids at home.”
The Novak familyGrove City, Ohio
“Installers were here before nine and gone before lunch, and you could not tell they had been in the basement except for the new equipment. Very tidy work.”
Ray S.Gahanna, Ohio
“I called about a softener that another company installed and stopped supporting. They came out anyway, fixed it, and did not try to talk me into a new one. That is why they will get the call when it finally does need replacing.”
Patricia L.Reynoldsburg, Ohio
“Coffee is the whole reason I am writing this. We put in the K5 and the first pot tasted like a different bean. My husband noticed before I told him.”
Denise K.Powell, Ohio
The complaints we hear most, before and after
Spotted glassware and a film on the shower door are the two that come up first, and they are also the two that change fastest once a softener goes in. Stiff towels and soap that will not lather are next. People who came to us for iron staining talk about the tub and the toilet tank. People who came for taste talk about coffee, ice and the end of hauling bottled water in from the car.
What almost nobody predicts is the appliance side of it. Water heaters and dishwashers spend their whole lives in whatever water the house has, and homeowners tend to notice a few years later that things are lasting longer than the last set did.
If you want to know what your own water would change, the free in-home test is the place to start, and how it works walks through the visit itself.
See what changes at your house.
Every one of these started with a twenty minute water test at a kitchen sink. Yours can too, at no charge and with nothing to sign.
Schedule my free water testor call (614) 555-0100