Customer reviews
What our customers tell us.
These reviews come from homes across Columbus and central Ohio. Every one began the same way, with a free water test and a written recommendation.
In their own words
From homes around Columbus
Karen B., Westerville
“The glasses come out of the dishwasher clear. I had stopped noticing the film on everything until it was gone, and now I cannot stop noticing that it is gone.”
Tom H., Dublin
“The orange stains in the tub and the toilet tanks have stopped coming back. We scrubbed those every week for as long as we have lived here, and now there is nothing to scrub.”
Maria S., Gahanna
“The rotten egg smell in the hall bathroom is gone. Guests used to notice it before we did. Now there is nothing to notice, which is exactly what we wanted.”
Dave R., Hilliard
“I carry far fewer bags of salt down the basement stairs than I did with our old softener. The system quietly does its work and asks very little of me.”
Linda P., Powell
“They tested our water at the kitchen tap, walked us through what the results meant, and told us plainly what we did not need. Nobody tried to sell us the biggest system on the truck.”
Greg M., Grove City
“When I call with a question, the person who answers knows our house and our system, because their own team installed it. That kind of service is why we recommend them to our neighbors.”
What they mention most
Small changes that add up
People rarely write about the equipment itself. They write about the house: the dishes, the laundry, the smell of the water, the bags of salt they no longer carry. These are the changes customers bring up most often.
- Dishes and glassware that come out of the machine clear
- Iron stains that stop returning to tubs and toilets
- Rotten egg odors resolved at the tap
- Towels and bedding that stay soft after the wash
- Up to 75% less salt than a conventional softener
- Service handled by the same local team that did the install
Trust is built one house at a time
Cardinal Water Solutions has served central Ohio since 2009, installing equipment Kinetico has built in Newbury, Ohio since 1970. Reviews like these are what that steadiness looks like from the outside.
Start your own story with a water test.
Every customer on this page began with the free test at their kitchen sink.
Prefer to talk? Call (614) 555-0100.