Reviews
4.9 from more than 600 Google reviews
Across Columbus, Dublin, Westerville and the rest of Central Ohio. The reviews below are a fair sample, including the ones that are mostly about the visit rather than the equipment.
In their words
What people say after we have gone
Two themes come up over and over: the visit was shorter than they expected, and the price did not move afterward. We will take that.
5 out of 5
“In before lunch, spotless when they left. Marcus put down more drop cloths than I would have, ran a full cycle with me watching, and showed me exactly how much salt to add. I have had contractors here who did half that for ten times the fuss.”Ben R.Grove City · Softener and drinking water station
5 out of 5
“You can taste the difference at every tap. Coffee was the first thing I noticed, then the ice. My husband did not believe me until he made tea. The little faucet looks like it came with the sink.”Alyssa P.Dublin · K5 drinking water station
5 out of 5
“Quietly doing its thing since March. No beeping, nothing to plug in, no settings I have to remember. Honestly the best thing I can say about it is that I forget it is down there.”The MeyersWesterville · Premier Series softener
5 out of 5
“Dan tested our water, went through all five numbers with us at the counter, and then told us we did not need half of what we thought we needed. He wrote the price down for the part we did need and left. That is the whole reason we called him back two weeks later.”Karen and Doug T.Hilliard · Premier Series softener
5 out of 5
“We are on a well and had given up on the orange staining in the tubs. Dan explained what the iron reading meant without making it sound like a catastrophe, and specified the extra treatment as part of one price instead of springing it on us later.”Rick M.Powell · Well water treatment and softener
5 out of 5
“I have been through the four hour kitchen table pitch with another company and I was dreading this. It was twenty minutes. Nobody called a manager. The quote was good for a year, which he said before I asked.”Sandra L.Gahanna · Signature Series softener
5 out of 5
“Towels are soft again and I have stopped scrubbing the shower door every weekend. Small things, but they are the things I actually live with. Wish I had done it when we moved in.”Jenna W.Worthington · Premier Series softener
5 out of 5
“Called about a service question on a system they installed years ago. Marcus answered, talked me through it on the phone, and it turned out to be nothing. He did not try to sell me a visit. That is rare enough that I am writing it down.”Tom B.Reynoldsburg · Service call
Recently installed nearby
Real basements, real garages, real neighbors. This is what the work looks like.
“In before lunch, spotless when they left.”
Ben R., softener + drinking water
“You can taste the difference at every tap.”
Alyssa P., K5 drinking water station
“Quietly doing its thing since March.”
The Meyers, Premier SeriesA note on reviews
We do not ask for a review until the system has run a while
Anybody can be pleased on install day. What we actually want to know is how it is behaving a few months in, which is when we ask. It makes the reviews slower to arrive and considerably more useful to read.
See whether we are worth the twenty minutes.
A free in-home test, five numbers you keep, and a written price that holds for a year.
Or call (614) 555-0100, Monday to Friday, 8am to 5pm.