Questions, answered straight.

In most cases, yes. Your one-time setup fee is billed as a single itemized invoice for brand-compliant marketing work, which is the kind of expense co-op programs are built to reimburse. We provide the documentation you need to submit. The monthly fee covers ongoing hosting and service, so plan on covering that yourself. Co-op rules change, so confirm the current mechanics with your Kinetico regional rep. We are happy to get on that call with you.

Your domain is registered in your name and stays yours, and your content, photos, and reviews always belong to your business. The website itself is part of the service: your monthly fee keeps it hosted, maintained, and live.

One-Page Launch sites are live within 24 hours of your go-ahead, once we have your logo and domain access. A full Standard or Advanced site takes about a week, most of which is us gathering your photos and reviews and getting the details right.

Nothing scary. It stays up and untouched while we build the new one, so you are never dark. When you approve the new site, we point your domain to it and set up redirects so old links still work. Anything worth keeping comes over, and we archive a copy of the old site for your records.

Your setup fee is refundable right up until we deliver your first draft. Change your mind before you have seen anything and you get all of it back. Once the first draft is in your hands the setup fee is earned, because the work is done. Full details on the terms page.

No, and there is no term to sign. It is month to month because the work should keep earning your business, not because we expect you to go anywhere. Some of the dealers who came on in 2009 are still with us today. If you signed up before 2026, you are grandfathered at your original monthly rate.

Hosting, SSL, backups, security updates, and uptime monitoring. It also covers content edits, which is the part dealers use most. New promotion? Changed hours? Email or call and we make the change, usually same day.

We do the local SEO that moves the needle for a water dealer: a fast site, proper titles, LocalBusiness schema, service-area pages on larger plans, and help with your Google Business Profile. We will not promise a specific ranking, because nobody honest can.

An add-on called HostStand. It answers your phone when you cannot, after hours and on weekends, sounds like a real person, answers common questions, and books water test appointments. You can listen to a recording of a real call before deciding anything.

Because it is what we know. Matt has built websites for Kinetico dealers since 2009. We know the product line, the dealer model, and the 2026 brand standards, and we will never build a site for a competing brand's dealer across town.

You give us your website address and we review it the way a brand reviewer or a picky customer would: branding, mobile experience, speed, accuracy, and how easy it is to request a water test. You get a short written scorecard. No charge, no obligation, and if your site is in good shape we will tell you that too.

Of course. Some dealers have us handle everything; others keep a local person for day-to-day updates and bring us in for the build and the Kinetico-specific work. We are glad to coordinate with your webmaster on access and day-to-day edits.

The One-Page Launch is $495 up front and $49 a month. Standard is $1,500 and $99 a month. Advanced is $2,500 and $199 a month. Custom projects start at $7,500. No hidden fees, and you see a working preview before you pay anything.